Cisco Cisco WebEx Support Center WBS29.13 Administrator's Guide
Chapter 16: CSV File Format Reference
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CSV File Format for Contacts
The following figure is an example of a comma-separated values (CSV) file
that was formatted in Microsoft Excel. You must create your own, company-
specific CSV file template.
that was formatted in Microsoft Excel. You must create your own, company-
specific CSV file template.
Notes and Considerations
Before your import contact data in a CSV file, create a backup file of your
contacts data, if any, by exporting the data.
contacts data, if any, by exporting the data.
All exports (report, user, contacts) are exported in Unicode tab-delimited
text (UTF-16LE) format. All imports support CSV (for English data only)
and Unicode tab delimited text (for non-English data and mixed language
data.)
text (UTF-16LE) format. All imports support CSV (for English data only)
and Unicode tab delimited text (for non-English data and mixed language
data.)
A CSV file must include column headings at the top of the file. When
creating a CSV file using a spreadsheet program, such as Microsoft Excel,
ensure that the column headings are in the first row of a spreadsheet.
Column headings must appear exactly as specified under Contact-
Information Fields below.
creating a CSV file using a spreadsheet program, such as Microsoft Excel,
ensure that the column headings are in the first row of a spreadsheet.
Column headings must appear exactly as specified under Contact-
Information Fields below.
Some contact information is required, as specified under Contact-
Information Fields below. Thus, you must include all column headings for
required fields. You need not include column headings for optional fields
for which you do not provide contact information.
Information Fields below. Thus, you must include all column headings for
required fields. You need not include column headings for optional fields
for which you do not provide contact information.
To ensure that your CSV file contains all required column headings, in
their proper format, WebEx strongly recommends that you create a CSV
file template.
their proper format, WebEx strongly recommends that you create a CSV
file template.
The contact-information fields in a CSV file are not case-sensitive. Thus,
you can type values in either uppercase or lowercase letters, or a
combination of both. However, the values that appear in the contact's
information on your site-such as the contact's name-will appear as you
type them in the CSV file.
you can type values in either uppercase or lowercase letters, or a
combination of both. However, the values that appear in the contact's
information on your site-such as the contact's name-will appear as you
type them in the CSV file.
Refer to Contact-Information Fields below for the correct format for
contact information.
contact information.
Once you finish specifying contact information, ensure that you save the
spreadsheet file as a CSV file.
spreadsheet file as a CSV file.
When uploading a CSV file, Site Administration displays a table containing
the information that you specified in the file. Please review all information
the information that you specified in the file. Please review all information