Cisco Cisco WebEx Meeting Center WBS29.8 Administrator's Guide
Chapter 13: Manage WebACD
132
Create a new queue
1
Select Manage Site > Site Settings.
2
In the Site Settings for drop-down list, select WebACD.
3
Click the Create a new queue drop-down list and select Remote
Support or Meeting Center.
Support or Meeting Center.
4
Click Create.
5
Enter the information into the Configuration tab. See
Options on the
Configuration tab
(on page 132).
6
Click Next at the bottom of the page or click on the Users tab.
7
Enter the information into the Users tab. See
Options on the Users tab
(on
8
Click Next at the bottom of the page or click on the Entry Form tab.
9
Enter the information into the Entry Form tab. See
Options on the Entry
Form tab
(on page 136).
Options on the Configuration tab
Option
Description
Queue Information
Service
WebACD displays the name of WebEx service for you
Name
Enter a descriptive name for this queue. This name displays on the
queue list.
queue list.
Description
Enter a brief description of the queue.
Queue Settings