Cisco Cisco IPICS Release 1.0 Data Sheet
© 2015 Cisco | HigherGround. All rights reserved.
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. Third-party trademarks mentioned are the property of their respective
owners. The use of the word partner does not imply a partnership relationship between Cisco and any other
company. (1110R)
company. (1110R)
© 2015 HigherGround, Inc. All right reserved. HigherGround-and the HigherGround logo are registered marks
of HigherGround, Inc. Unified Recording is a trademark of HigherGround, Inc.
of HigherGround, Inc. Unified Recording is a trademark of HigherGround, Inc.
C78-735381-00 09/15
Table 2: HigherGround Unified Recording Ordering Information
Solution Plus PID
PID Description
L-HGCOR1-K9=
HigherGround Unified Recording Core (1 required per location)
L-HG-SWRL=
Channel Recording License (1 license per multicast address/endpoint, phone line)
L-HG-SWRL-10=
Channel Recording License 10 Pack (order 1 for every 10 channels)
L-HG-SWRL-50=
Channel Recording License 50 Pack (order 1 for every 50 channels)
L-HG-SWRL-100=
Channel Recording License 100 Pack (order 1 for every 100 channels)
L-HG-SWRL-500=
Channel Recording License 500 Pack (order 1 for every 500 channels)
L-HG-SWRL-1000=
Channel Recording License 1000 Pack (order 1 for every 1000 channels)
L-HG-BIB=
Built In Bridge (order for each line to fork multicast)
L-HG-WBI=
Web Interface (order 1 for every user that needs to access recordings through a web
browser)
browser)
L-HG-SCAP=
Screen Capture (order 1 for each screen that needs to be recorded)
L-HG-QA=
Agent Evaluation (order 1 for each agent evaluation/training position needed)
L-HG-RINST=
Remote Installation (order 1 for each system- this must be included on every full Unified
Recording package) Includes up to 8 hours of support.
Recording package) Includes up to 8 hours of support.
L-HG-RTRN=
Remote Web Based Training per unit (Order 1 for each 8 Hours)
L-HG-MOTP25=
Integration to Motorola Astro P25 API (Order 1 for each Astro 25 license/customer)
Table 3: HigherGround Unified Recording Express (less than 100 streams) Ordering Information
Solution Plus PID
PID Description
L-HG-INST-K9=
HigherGround Instant Connect Express up to 100 streams (1 required per location).
Includes Unified Recording core, 10 streams, and remote installation. Perfect starter kit
which can be sold to complement Cisco Instant Connect Express or Cisco Call Manager
Express.
Includes Unified Recording core, 10 streams, and remote installation. Perfect starter kit
which can be sold to complement Cisco Instant Connect Express or Cisco Call Manager
Express.
L-HG-INST-10=
Add 10 streams to Instant Connect Recording. (only 9 can be ordered to each Unified
Recording Express system)
Recording Express system)
L-HG-INST-UG=
Upgrade from Unified Recording Express recording to full Unified Recording
(100+ streams). Order this for each upgrade from express to full Unified Recording.
(100+ streams). Order this for each upgrade from express to full Unified Recording.