Cisco Cisco AnyConnect Secure Mobility Client v2.x Information Guide

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Finally, New Charter needed to develop role-based access for its corporate 
network. “We had a supplier come in to do a bit of work for us, and it took us 
several hours to realize that all he’d done was disconnect the PC at the desk he 
was working at and connect his own laptop. This, of course, goes totally against our 
policy and highlighted that we need to ensure that people can’t just come along and 
connect to our network,” says Fishwick.
Security Solution
New Charter has long used Cisco products to help create a secure, reliable 
network. “The thing that makes Cisco security products great is that you put them 
in, and they run, and they run, and they run. You can turn them on and forget about 
them,” says Fishwick.
At the center of its security infrastructure, the organization uses the latest firewall 
platform, leveraging the Cisco® ASA 5545-X Next-Generation Firewall with Intrusion 
Detection and Prevention. The organization also uses the Cisco Cloud Web Security 
Connector for ASA to extend web security and control without additional hardware 
expense.
Cisco AnyConnect® is deployed to allow corporate tablet users to connect to the 
New Charter VPN. Cisco Identity Services Engine (ISE) is also being implemented, 
proscribing which users and devices can access which parts of the network; it is a 
key component of the organization’s bring-your-own-device policy.
Fishwick never lets go of the organization’s Cisco equipment. He finds it useful 
when working to integrate new housing sites into the New Charter network. “There 
can be a lot of head scratching as we try to figure out why the systems aren’t 
integrating. Recently we resolved an integration problem by using some older Cisco 
routers. I had the equipment just hanging around in the cupboards, and I configured 
them for the sites,” he says. “They worked perfectly the minute we deployed them. 
That’s Cisco for you.”  
The New Charter team also uses Cisco Catalyst® switches, as well as Cisco 
Wireless LAN Controllers, and Cisco Wireless Access Points.
Business Results
The new 5545-X Next-Generation Firewall platform is helping New Charter to 
improve its bandwidth capabilities. “The compression code in the ASA is helping 
us with bandwidth issues. It’s a much better user experience,” says Fishwick. “The 
compression assists the data throughput, whether a user is coming from within the 
organization or from outside via a web browser. This means the user isn’t waiting for 
a screen refresh or for a full page to load.”
The improved user interface and instant visibility are other features Fishwick cites 
as important improvements. “We can log in, more easily provide alerts, and the 
throughput updates are tremendous.”
The Intrusion Detection System (IDS) and Intrusion Prevention System (IPS) 
capabilities keep the New Charter network secure and available. “It provides 
protection from the outside world, and it is a big bad world out there,” Fishwick says. 
“It’s surprising to look at the potential intrusions and see where in the world they’re 
coming from. We’re not even a very large network, but people try daily to hack in.”
Customer Case Study
 
Darren Fishwick
Telecommunications and Network Manager
New Charter Housing Trust
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