Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

Installing Unified CVP

This section describes how to install Unified CVP software on Windows systems.

Note:

• All Unified CVP components, with the exception of CVP VXML Server, require Windows

2003. If you are installing the VXML Server component only, you can do so on Windows
2003 or AIX.

• Windows Regional & Language Options must be set to English (US).

Warning: The Reporting component cannot be installed on a machine with a hostname
that contains a hyphen; the hostname cannot be longer than 12 characters.

This chapter contains the following topics:

•

Running the Unified CVP Installation Program, page 19

•

Later Installing Additional Unified CVP Components, page 30

Running the Unified CVP Installation Program

Note: Only an administrator can run the Unified CVP installation program. Otherwise, the
installation program will abort.

To install Unified CVP software, perform the following steps.

Step 1

From the CVP\Installer_Windows folder on the Unified CVP installation DVD, run setup.exe.

A Preparing Setup screen and a splash screen display, followed by a Welcome screen.

Step 2

On the Welcome screen, click Next.

A Copyright screen displays.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 7.0(2)

Chapter 3