Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

a.

Click Select a License File from Your Local PC.

b.

Enter the file name in the text box or click Browse to search for the license file on the
local file system.

If the license is listed in the Select From Available License Files text box, select the license file
and then click Select.

Click Transfer to transfer the selected license file to the selected device.

The license is applied to the selected server.

• You must restart VXML Server to ensure it is able to recognize and apply the newly transferred

license file. On application servers that allow a single web application to be restarted (such
as WebSphere), restart the VXML Server web application. On other application servers (such
as Tomcat), restart the application server itself. You can restart VXML Server by using the
Operations Console. Refer to Operations Console Online Help for Cisco Unified Customer
Voice Portal for more details.

• You can verify that the VXML Server is operational and properly licensed by running the

status administrative script (that is, status.bat or status.sh) in AUDIUM_HOME\admin, and
reviewing its output.

• You can verify that the Call and/or Reporting Server are operational and properly licensed

by using the Operations Console and checking the status. Refer to Operations Console Online
Help for Cisco Unified Customer Voice Portal for more details.

For more information on Unified CVP licensing, refer to the

Notes About VXML Server Licensing

Each VXML Server requires a separate license, even if the software is installed on the same
machine. If you uninstall the VXML Server from one directory and then install it in a different
location, the old license key will no longer work. You must request another license.

Whenever VXML Server is started without an active license (for example, the license is missing,
invalid, or expired) it will log a message to the application server console and startup log to
indicate that the license needs to be activated. However, an unlicensed installation of VXML
Server can still be used with up to two simultaneous sessions for evaluation purposes. To utilize
more simultaneous sessions, VXML Server must be activated with a valid license.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 7.0(2)