Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
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Installing Cisco Unified Contact Center Express Release 8.0(1)
Installing Unified Contact Center Express
Step 7
When the installation process completes, you get prompted to log in using the
Administrator user name and password.
Administrator user name and password.
Step 8
Complete the post-installation tasks that are listed in the
.
Configuring the Second Node
Before you install Unified CCX 8.0(1) on the second node, you must add the
server details of second node on the first node Unified CCX Administration using
the Unified CCX Administration web interface.
server details of second node on the first node Unified CCX Administration using
the Unified CCX Administration web interface.
To configure a new server that needs to be added to form a Unified CCX cluster
for an HA setup, complete the following steps:
for an HA setup, complete the following steps:
Step 1
On the Unified CCX Administration web interface of the first node, choose
System > License Information > Add License(s).
System > License Information > Add License(s).
Step 2
Browse to select an HA premium or standard license and click Upload.
Step 3
Once the HA license is successfully uploaded and validated, choose System >
Server. The List Servers window displays.
Server. The List Servers window displays.
You can use the List Servers window to view, add, and remove servers in the
cluster.
cluster.
Step 4
Click Add New. The Server Configuration window displays.
Note
If you have not uploaded an HA license yet, you will be prompted with a warning
message to upload one. Click OK to go to the License Information window and
upload.
message to upload one. Click OK to go to the License Information window and
upload.
Step 5
In the Server Configuration window, enter the values for the following fields: