Cisco Cisco Agent Desktop 10.0 Installation Guide
Upgrade Methods
October 16, 2015
117
Upgrade Methods
There are two methods to upgrade to a newer version of CAD base services,
depending on which version of CAD you currently use. These methods are as follows:
depending on which version of CAD you currently use. These methods are as follows:
■
Backup and restore method. In this method, you back up the existing
configuration and data store, uninstall CAD base services and install the new
CAD version, and then restore your saved data (see
configuration and data store, uninstall CAD base services and install the new
CAD version, and then restore your saved data (see
■
Over the top method. In this method, you install the newer CAD base services
over your existing version (see
over your existing version (see
). Your existing LDAP configuration data is automatically backed up
and restored with this method.
NOTE: If you are upgrading from a version earlier than CAD 7.5 to a
version later than CAD 7.5, you must use the backup and restore
method to upgrade from your current version to CAD 7.5. Then use
the backup and restore method or the over the top method to
upgrade from CAD 7.5 to the newer version, as per
version later than CAD 7.5, you must use the backup and restore
method to upgrade from your current version to CAD 7.5. Then use
the backup and restore method or the over the top method to
upgrade from CAD 7.5 to the newer version, as per
.