Cisco Cisco Agent Desktop 10.0 Installation Guide
Cisco CAD Installation Guide
132
October 16, 2015
BackupDB Utility
To preserve the Recording and Statistics service database, use the BackupDB utility
(BackupDB.bat). This utility backs up the recording metadata in the database.
Recording metadata is the information saved about a recording—time and date of
recording, the agent recorded, and so on. The recordings themselves are preserved
using the CDBRTool utility. See
(BackupDB.bat). This utility backs up the recording metadata in the database.
Recording metadata is the information saved about a recording—time and date of
recording, the agent recorded, and so on. The recordings themselves are preserved
using the CDBRTool utility. See
.
To run BackupDB:
1. Log in to the server hosting the Recording and Statistics service.
NOTE: On a redundant system, do this on the Side A server. You can
obtain the IP address of the Side A server by running the CAD
Configuration Setup utility and noting the IP addresses in the
Replication Setup window.
obtain the IP address of the Side A server by running the CAD
Configuration Setup utility and noting the IP addresses in the
Replication Setup window.
2. In a command window, navigate to C:\Program Files (x86)\Cisco\Desktop\db.
This is the default location for the BackupDB utility.
3. At the prompt, type the following command.
For a SQL Server implementation:
BackupDB <user> <password> <server> <instance> <port> <authtype>
“<backup path>” “<script path>”
“<backup path>” “<script path>”
Where
Argument
Description
authtype
The type of authentication used (enter
Windows or SQL)
Windows or SQL)
backup path
Location of backup (must be on a local drive)
instance
The database instance name
password
Password to access the database (can be
blank for Windows authentication)
blank for Windows authentication)
port
Port used to access the database (enter -1 to
use the default SQL port)
use the default SQL port)