Cisco Cisco Agent Desktop 9.0 User Guide
Phone Books
August 18, 2015
41
Creating Phone Books
To set up a new phone book:
1. In the global or work flow group phone book window, click Edit. The Phone
Book Editor window appears (
Figure 14.
Phone Book Editor window
).
2. Type a name for the new phone book in the Phone Books field, then click Add.
The new phone book is added to the list of phone books.
3. Click OK. The new phone book is saved and the Phone Book Editor window
closes.
To add phone book entries:
1. In the Phone Book window, select a phone book from the drop-down list, then
click Edit. The Phone Book Editor window appears.
2. Enter a first and last name, phone number, and optional note for a person or
company, then click Add to add the information to the phone book.