Cisco Cisco TelePresence MCU 4510 User Guide
Using an auto attendant
MCU 4.3 Accessing Conferences Guide
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example, to correct an error).
When you start entering a numeric ID, the sequence is shown at the bottom of the auto attendant screen.
When you start entering a numeric ID, the sequence is shown at the bottom of the auto attendant screen.
Navigating the auto attendant using DTMF
DTMF navigation mode uses the number keys to navigate through the menus. You will not be able to enter
numeric IDs with the number keys when in DTMF navigation mode, so you can enable / disable this mode as
necessary.
numeric IDs with the number keys when in DTMF navigation mode, so you can enable / disable this mode as
necessary.
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To enter DTMF navigation mode, press ##.
The message DTMF menu navigation enabled appears briefly at the bottom of the auto attendant screen.
The message DTMF menu navigation enabled appears briefly at the bottom of the auto attendant screen.
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or 8 to cycle through the list of options.
A scroll bar on the right of the auto attendant screen indicates your position in the menu (the scroll bar
appears when the list of conferences is too long for the screen).
appears when the list of conferences is too long for the screen).
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to select the highlighted option (or enter a sub-menu).
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to return from a sub-menu.
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To exit DTMF navigation mode, press ##.
The message DTMF menu navigation disabled appears briefly at the bottom of the auto attendant screen.
The message DTMF menu navigation disabled appears briefly at the bottom of the auto attendant screen.
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Use the number buttons to enter a conference's numeric ID followed by #. Press * to cancel your entry (for
example, to correct an error).
When you start entering a numeric ID, the sequence is shown at the bottom of the auto attendant screen.
example, to correct an error).
When you start entering a numeric ID, the sequence is shown at the bottom of the auto attendant screen.
Accessing other auto attendant menus
The auto attendant may be linked to other auto attendants to access other conferences. A menu option to link
to another auto attendant is indicated by the overlapping squares icon
.
Joining a conference
The auto attendant menu has a list of all permanent conferences and any imminent scheduled conferences.
The conferences are listed alphabetically by name.
The conferences are listed alphabetically by name.
To join a conference, select your conference from the menu using either FECC or DTMF navigation. If your
conference does not appear on the auto attendant and you know the conference ID, you can enter the
conference's numeric ID followed by #.
conference does not appear on the auto attendant and you know the conference ID, you can enter the
conference's numeric ID followed by #.
If your conference is not listed and you can't join it by entering the numeric ID, verify the details with your
conference organizer.
conference organizer.
Creating a new conference
You may be able to create an ad hoc conference, which starts immediately, if your administrator has
authorized you. You will see a Create new conference option on the auto attendant menu.
authorized you. You will see a Create new conference option on the auto attendant menu.
1. Select Create new conference from the auto attendant menu.
2. Assign a conference numeric ID using the number buttons.
3. Assign a PIN, if you wish to restrict access to the conference, or press # at the prompt to omit the PIN.
4. Share these details with other participants so that they can join the conference (see
).