Cisco Cisco TelePresence MCU 4510 Maintenance Manual
Displaying system status
Cisco TelePresence MCU 4.3 Product administration guide
Page 188 of 242
Current time
The system time on the MCU. Click
New time
to modify this value. The
Time Settings
page
opens in which you can update the system date and time manually or refresh the time from an
NTP server. For more information about the
NTP server. For more information about the
Time Settings
page, refer to
System log
n
User
requested
shutdown
requested
shutdown
n
User
requested
upgrade
requested
upgrade
n
Unknown
The system log displays the last eight shutdown and upgrade events in date order with the most
recent system log event at the top of the list.
recent system log event at the top of the list.
The log will also display "Unknown" if there has been an unexpected reboot or power failure,
which you should report to customer support if it happens repeatedly.
which you should report to customer support if it happens repeatedly.
Diagnostic information
Download
diagnostic
information
diagnostic
information
If required to do so by Customer support, click Download diagnostic information to save a set of
diagnostic files.
diagnostic files.
Download
conference
information
conference
information
If required to do so by Customer support, click Download conference information to save a file
which details information about active and scheduled conferences for diagnostic purposes.
which details information about active and scheduled conferences for diagnostic purposes.
Displaying conference status
The
Conference status
page displays the status of active and completed conferences and video and audio
processing. To access this information, go to
Status > Conferences
.
Refer to the table below for assistance in interpreting the information displayed:
n
n
n
For information about the number and type of ports provided by each MCU model, refer
to
to
.
Format of displayed values
In many cases, the values displayed on this page are shown in the format A (B) / C; this represents:
n
A – the current value of this statistic
n
B – the maximum achieved value of this statistic (since last reset)
n
C – the maximum allowable number for this statistic (this varies by MCU model)
The maximum value (C above) for the "ports in use" fields depends on the number of port licenses allocated
to the unit. One port license is required for standard definition (SD) ports, two for each high definition (HD)
port.
to the unit. One port license is required for standard definition (SD) ports, two for each high definition (HD)
port.