Cisco Cisco TelePresence Management Suite (TMS) Version 15 Information Guide
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Size: 600 employees
Location: Austria
Industry: IT services
IT-Services der Sozialversicherung GmbH (ITSV GmbH) was founded as a
100 percent subsidiary of the Austrian Social Security agency. In 2014 it
decided to implement its own infrastructure for videoconferencing and offer this
as a central service. In addition to the high image and voice quality, the deciding
factor in favor of the Cisco solution was its ease of use and scalability. This was
particularly evident in comparison with systems offered by other vendors.
100 percent subsidiary of the Austrian Social Security agency. In 2014 it
decided to implement its own infrastructure for videoconferencing and offer this
as a central service. In addition to the high image and voice quality, the deciding
factor in favor of the Cisco solution was its ease of use and scalability. This was
particularly evident in comparison with systems offered by other vendors.
Now, it’s very easy to establish a connection or to initiate a conference using
the TelePresence Management System web portal. Even the upgrading of video
endpoints works largely automatically.
the TelePresence Management System web portal. Even the upgrading of video
endpoints works largely automatically.
“
In addition to the high image and voice quality, we liked the ease of
use and the scalability of the Cisco system.
use and the scalability of the Cisco system.
”
Karl Grubmiller, Telecommunications Architect, ITSV GmbH
Increasing demands on social security agencies and the rapid development of
new technologies means things don’t stand still. Cooperation between agencies
has to progress continuously to optimize business processes and increase
efficiency. With Cisco, the journey becomes shorter.
new technologies means things don’t stand still. Cooperation between agencies
has to progress continuously to optimize business processes and increase
efficiency. With Cisco, the journey becomes shorter.
ITSV GmbH supports business processes for social
insurance agencies with Cisco TelePresence® solution
• Implement infrastructure for video conferencing
• Ensure easy operability with high functionality
• Ensure easy operability with high functionality
and quality
Challenges