Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
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Cisco Unified CCX Administration Guide, Release 7.0(1)
C H A P T E R
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Managing Unified CCX System
Unified CCX administration provides options to configure, control, and monitor
Unified CCX component activities and information across a cluster.
Unified CCX component activities and information across a cluster.
Note
Support for High Availability and remote servers is available only in
multiple-server deployments.
multiple-server deployments.
See the Cisco Unified CCX Installation Guide for instructions about tasks that
significantly change your Unified CCX deployment, such as:
significantly change your Unified CCX deployment, such as:
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Changing from a single-server deployment to a multiple-server deployment.
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Removing a Unified CCX Software component from a server.
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Moving a Unified CCX Software component to another server.
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Changes to a Unified CCX cluster (adding, removing, or replacing a server).
The following sections describe the day-to-day management of Unified CCX
components.
components.
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