Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
Index
IN-10
Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
Outbound subsustem
pending state
plug-ins
point system for provisioning channels
product
licenses
product license
database subsystem
eMail subsystem
HTTP subsystem
Unified ICME subsystem
profile, cluster
prompts
about
adding spoken name prompt
recording
provisioning, definition
provisioning call control groups
Provisioning checklist
Unified CCX subsystem
provisioning checklist
telephony and media resources
publisher
activation
cluster manager
database
snapshot agent
purge configuration
PurgeProcess.log
purging
automatic
manual
purging, manually
Q
queuing calls
with Unified CCX
R
real-time reports
about
application tasks
application tasks summary
available reports
contacts
contact summary
CSQ Cisco Unified CCX Stats
datasource usage
engine tasks
Overall Unified CCX Stats
printing reports
resetting statistics
Resource Unified CCX Stats
running reports