Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
6-29
Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Chapter 6 Configuring Cisco Applications
Managing Scripts
Refreshing Scripts
Caution
If a large number of VRU scripts are configured for your system, the Upload a
New Script and Refresh Scripts operations can take a long time to complete.
These tasks can also result in high CPU utilization.
New Script and Refresh Scripts operations can take a long time to complete.
These tasks can also result in high CPU utilization.
When you make changes to a script, you must refresh the script in order to direct
all the applications and subsystems that use this script to reload the new version.
There are two script refresh options:
all the applications and subsystems that use this script to reload the new version.
There are two script refresh options:
•
Individual script refresh
•
Bulk script refresh
Individual Script Refresh
To refresh an individual script on the Cisco CRS server from the repository
(RDS), complete the following steps.
(RDS), complete the following steps.
Procedure
Step 1
From the CRS Administration menu bar, choose Applications > Script
Management.
Management.
The Script Management page opens.
Step 2
Click on the
default
folder.
The Script Management page opens to display the contents of the
default
folder.
Step 3
Click the Refresh icon in the row that contains the script to refresh.
The script information refreshes and the Script Management page reappears.
Related Topics
•
•
•