Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Chapter 7 Managing Prompts, Grammars, Documents, and Custom Files
Managing Languages
The Prompt/Grammar/Document Management summary web page opens.
Step 2
Do one of the following:
•
Select the Rename Language hyperlink, select a folder to rename, specify a
folder name, and click Rename.
folder name, and click Rename.
•
Click the Rename icon next to the name of a folder on the summary web page.
Step 3
Click OK to confirm the renaming of the folder.
Deleting a Language
Use this procedure to delete a Prompt/Grammar/Document language folder in the
Repository datastore.
Repository datastore.
Procedure
Step 1
From the CRS Administration menu bar, choose Applications >
Prompt/Grammar/Document Management.
Prompt/Grammar/Document Management.
The Prompt/Grammar/Document Management summary web page opens.
Step 2
Do one of the following:
•
Select the Delete Language hyperlink, specify a folder name, and click
Delete.
Delete.
•
Click the Delete icon next to the name of a folder on the summary web page.
Step 3
Click OK to confirm the deletion.
Upload Zip files to a Language Folder
In addition to adding Prompt or Document files individually, you can upload
multiple files from a Zip file.
multiple files from a Zip file.
Note
The maximum upload file size is 20MB, whether it is a single file or a Zip file.