Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
Chapter 8 Managing the Cisco CRS System
Exiting the CRS Administration
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
You modify LDAP information with the CRS Serviceability Utility using the
following steps:
following steps:
1.
When launching the tool (assuming Unified CM is using DCD, if that is not
the case then skip this step), it cannot connect to LDAP, as the Unified CM IP
address is changed. A dialog box appears displaying the old connection
details. Enter the new IP address and click Sync; the utility updates LDAP
and ccndir.ini and the tabs are populated with the data.
the case then skip this step), it cannot connect to LDAP, as the Unified CM IP
address is changed. A dialog box appears displaying the old connection
details. Enter the new IP address and click Sync; the utility updates LDAP
and ccndir.ini and the tabs are populated with the data.
2.
Go to the Unified CM LDAP tab, enter the new password, and click Update.
3.
Exit the utility.
4.
Restart the CRS Node Manager from the Services window
Note
Steps 1, 3, and 4 need to be done on all CRS nodes in the cluster.
Exiting the CRS Administration
You can exit CRS Administration by closing your web browser.
To exit CRS Administration without closing your web browser, choose System >
Logout from the CRS Administration menu bar. The system logs you out of
CRS Administration and displays the Authentication web page.
Logout from the CRS Administration menu bar. The system logs you out of
CRS Administration and displays the Authentication web page.