Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide

The configuration changes take effect.

You can enable users configured on the Unified CM to use installed CRS 
historical reporting packages.

To configure users for historical reporting, complete the following steps.

From the CRS Administration menu bar, choose Tools > Historical Reporting.

The Historical Reporting Configuration web page opens, displaying the Database 
Server Configuration area.

Click the User Configuration hyperlink on the Historical Reporting 
Configuration navigation bar.

The User Configuration area opens, listing a maximum of 75 Unified CM users. 
The following fields are displayed in the User Configuration area of the Historical 
Reporting Configuration web page.

Choose the user for which you want to configure historical reporting by either:

Entering search criteria (such as a user name) in the Enter Search Criteria text 
field and then choosing the appropriate user from the drop-down list. If more 
than 75 users are configured on Unified CM, you can use search to find users 
who are not displayed.

Choosing the user from the drop-down list.

Click Next.

User Search Criteria

Enables you to search for a specific Unified CM user. You can use the search 
feature to find a specific user if there are more than 75 users.

Select User

User for which you want to configure the Historical Reports. This list contains 
up to 75 Unified CM user names.