Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
C H A P T E R
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
14
The Applications Menu
The Applications menu contains the following menu options:
•
Application Management—to add, configure, copy, delete, or refresh a
specific application. (see
specific application. (see
.)
•
Script Management—to add a new script and to view, refresh, upload, or
delete an existing script. (see
delete an existing script. (see
.)
•
Prompt Management/Grammar Management/Document
Management—to display, modify, or delete existing prompts, grammars and
documents, and to add new prompts, grammars and documents. (see
Management—to display, modify, or delete existing prompts, grammars and
documents, and to add new prompts, grammars and documents. (see
.)
•
AAR Management—to upload AAR files to Cisco CRS. (see
.)