Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
Chapter 16 The Tools Menu
The Historical Reporting Menu Option
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Step 6
Click the System DSN tab and click Add.
The Create New Data Source window opens.
Step 7
In the Create New Data Source window, choose a SQL Server driver and click
Finish.
Finish.
The first Create a New Data Source to SQL Server window opens.
Step 8
In the first Create a New Data Source to SQL Server window, perform the
following tasks:
following tasks:
a.
In the Name field, specify a name for this DSN (for example, Wallboard.)
b.
In the Description field, enter a descriptive name.
c.
In the Which SQL Server field, enter CRSServer\CRSSQL.
Step 9
Click Finish.
The second Create a New Data Source to SQL Server window opens.
Step 10
In the second Create a New Data Source to SQL Server window, click the
Windows NT server authentication radio button.
Windows NT server authentication radio button.
Step 11
Click Next.
The third Create a New Data Source to SQL Server window opens.
Step 12
In the third Create a New Data Source to SQL Server window, change the default
database to db_cra and click Next.
database to db_cra and click Next.
The fourth Create a New Data Source to SQL Server window opens.
Step 13
In the fourth Create a New Data Source to SQL Server window, click Finish.
The ODBC Microsoft SQL Server window opens.
Step 14
In the ODBC Microsoft SQL Server window, click Test Data Source.
If the phrase Test completed successfully is returned, click OK.
If the test is unsuccessful, return to the configuration sequence and fix any errors.
The Historical Reporting Menu Option
The Cisco CRS Historical Reporting subsystem provides you with a way to set
up and manage the purging of the Historical Reporting databases.
up and manage the purging of the Historical Reporting databases.