Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide

Page of 448
 
16-11
Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
 
Chapter 16      The Tools Menu
The User Management Menu Option
The Unified CM LDAP Configuration
Click the Unified CM LDAP Configuration hyperlink on the navigation bar of 
the User Maintenance Configuration web page to access Unified CM LDAP 
Configuration area.
Use page to define setting so CRS will know where the:
Unified CM users are located.
Unified CM profile is located (this points to Unified CM Devices, Profile and 
System Profile).
Note
For examples of the different Directory trees, see the Cisco CRS Installation 
Guide
.
Related Topics
The Name Grammar Generation Configuration
Use the Name Grammar Generation Configuration web page to define scheduling 
information for the Name Grammar Generator.
Click the Name Grammar Generation Configuration hyperlink on the 
navigation bar of the User Maintenance Configuration web page to access Name 
Grammar Generation Configuration area.
Name Grammars need to be generated if you wish to use the Name to User Step 
with ASR. The Name Grammar Generator scans the User Directory and creates a 
speech recognition grammar containing every user in the directory. These 
grammars are saved in the grammar repository.
You may use the Name Grammar Generator Configuration page to run the Name 
Grammar Generator or schedule it to run at some later time. The page also 
displays date and time the Name Grammar Generator was last run and the 
completion status of that run.