Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Chapter 16 The Tools Menu
The User Management Menu Option
The Unified CM LDAP Configuration
Click the Unified CM LDAP Configuration hyperlink on the navigation bar of
the User Maintenance Configuration web page to access Unified CM LDAP
Configuration area.
the User Maintenance Configuration web page to access Unified CM LDAP
Configuration area.
Use page to define setting so CRS will know where the:
•
Unified CM users are located.
•
Unified CM profile is located (this points to Unified CM Devices, Profile and
System Profile).
System Profile).
Note
For examples of the different Directory trees, see the Cisco CRS Installation
Guide.
Guide.
Related Topics
•
•
The Name Grammar Generation Configuration
Use the Name Grammar Generation Configuration web page to define scheduling
information for the Name Grammar Generator.
information for the Name Grammar Generator.
Click the Name Grammar Generation Configuration hyperlink on the
navigation bar of the User Maintenance Configuration web page to access Name
Grammar Generation Configuration area.
navigation bar of the User Maintenance Configuration web page to access Name
Grammar Generation Configuration area.
Name Grammars need to be generated if you wish to use the Name to User Step
with ASR. The Name Grammar Generator scans the User Directory and creates a
speech recognition grammar containing every user in the directory. These
grammars are saved in the grammar repository.
with ASR. The Name Grammar Generator scans the User Directory and creates a
speech recognition grammar containing every user in the directory. These
grammars are saved in the grammar repository.
You may use the Name Grammar Generator Configuration page to run the Name
Grammar Generator or schedule it to run at some later time. The page also
displays date and time the Name Grammar Generator was last run and the
completion status of that run.
Grammar Generator or schedule it to run at some later time. The page also
displays date and time the Name Grammar Generator was last run and the
completion status of that run.