Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide

When you start the Cisco CRS Administration application for the first time after 
you perform the upgrade procedure as described in the 

, the system prompts you to migrate your 

Cisco CRS 3.5(x) data to Cisco CRS 6.0.

As part of the migration process, Cisco CRS migrates JTAPI user information 
to a new JTAPI user in Cisco CRS 6.0. However, the Cisco CRS 3.(x) JTAPI 
user is not deleted from Cisco Unified Communications Manager 
automatically. You can delete the JTAPI user from Cisco Unified 
Communications Manager after the migration process completes.

 

During the migration procedure, you will temporarily reconfigure 
Cisco Unified Communications Manager to change the maximum number of 
Administrative XML Layer (AXL) writes allowed per minute. Cisco Unified 
Communications Manager performance may be affected while this parameter 
is at the new value, so you should consider performing this migration 
procedure during off-peak hours.

To migrate data perform the following steps.

Do not click the Back button or the Refresh button in your web browser during 
the migration procedure. Doing so can cause data to be lost or corrupted.

Take these actions:

Start Cisco Unified Communications Manager Administration and take these 
actions:

Choose Service > Service Parameters.

From them Service drop-down list, choose the Cisco Database Layer Monitor 
service

Click Advanced.