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Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide

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8-3
Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
 
Chapter 8      Upgrading Cisco CRS 4.0(x) to Cisco CRS 6.0
Backing up Cisco CRS 4.0(x) and Cisco Unified Communications Manager
Backing up Cisco CRS 4.0(x) and Cisco Unified 
Communications Manager
Before you upgrade to Cisco CRS 6.0, you must back up your existing Cisco CRS 
data. To do so, perform the following steps. The time that this process takes to 
complete varies depending on how much data must be backed up and on your 
Cisco CRS deployment.
Step 1
From the BARS server, start and log in to the BARS.
Do not access the BARS from any other server.
The BARS Administration main page appears.
Step 2
From the BARS main page, choose Backup > Data Source Servers.
The Data Source Server Configuration: Step 1 of 2 page appears.
Step 3
In the Data Source Server Configuration: Step 1 of 2 page:
a.
In the DNS/IP Address field, enter the IP address of the server on which 
Cisco Unified Communications Manager is installed.
b.
(Optional) Enter a description of this server.
c.
In the User Name field, enter the Windows Administrator user name for the 
Cisco Unified Communications Manager server.
d.
In the Password field, enter the Windows Administrator password for the 
Cisco Unified Communications Manager server.
e.
Click Next.
The Data Source Server Configuration: Step 2 of 2 page appears.
10.
Back up Cisco CRS and Cisco Unified Communications 
Manager data.
11.
Re-image the servers in the Cisco CRS server cluster and 
re-install applications as needed.
12.
Verify hardware settings and network connectivity.
13.
Reinstall Cisco Unified Communications Manager.
Procedure
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