Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
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Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
C H A P T E R
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Changing Your Cisco CRS Deployment
This chapter describes the general procedures you can use to make changes to
your Cisco CRS deployment. Changes you can make include adding, removing,
or moving Cisco CRS software components, and adding or removing expansion
or standby servers.
your Cisco CRS deployment. Changes you can make include adding, removing,
or moving Cisco CRS software components, and adding or removing expansion
or standby servers.
This chapter also provides references to instructions for making other deployment
changes, including changing the database type and changing the IP address of a
server.
changes, including changing the database type and changing the IP address of a
server.
For more detailed information about the software components and servers that can
make up a Cisco CRS deployment, see
make up a Cisco CRS deployment, see
Before you change a Cisco CRS deployment, back up your Cisco CRS system.
Also, by performing a deployment changes at off-peak hours, you can minimize
the affect on your business operations.
Also, by performing a deployment changes at off-peak hours, you can minimize
the affect on your business operations.
This chapter includes the following sections:
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