Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
Chapter 3 Installation and Upgrade Requirements, Prerequisites, and Related Procedures
Configuring Cisco CRS
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Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
After you re-enable virus scanning, run a full virus scan on the server on which
you disabled virus scanning.
you disabled virus scanning.
Configuring Cisco CRS
After you install and perform the initial setup of Cisco CRS, you use
Cisco CRS Administration to perform a variety of additional setup and
configuration tasks. These tasks include:
Cisco CRS Administration to perform a variety of additional setup and
configuration tasks. These tasks include:
•
Configuring Cisco CRS to work with Cisco Unified Communications
Manager
Manager
•
Configuring required susbystems
•
Configuring Cisco CRS for the product that you installed
For additional information about configuring Cisco CRS, and for detailed
instructions, refer to Cisco Customer Response Solutions Administration Guide.
instructions, refer to Cisco Customer Response Solutions Administration Guide.
Implementing Additional Applications
Your telephony solution may include a number of applications and plugins that
work with Cisco CRS to provide additional functionality.
work with Cisco CRS to provide additional functionality.
documents that provide installation and related information. After installation,
many of these applications require configuration through Cisco CRS
Administration before they will function with Cisco CRS. For detailed
configuration information, refer to the following documents:
many of these applications require configuration through Cisco CRS
Administration before they will function with Cisco CRS. For detailed
configuration information, refer to the following documents:
•
Cisco Customer Response Solutions Administration Guide
•
Getting Started with Cisco Unified IP IVR
•
Getting Started with Cisco Unified Contact Center Express