Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
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Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
C H A P T E R
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Preparing to Install, Set Up, or
Upgrade Cisco CRS
Upgrade Cisco CRS
When you install, set up, or upgrade Cisco CRS, you will need to provide a variety
of information. This information varies depending on the procedure you are
performing, and might include information about your Cisco Unified
Communications Manager installation and your LDAP server. You might also
need to choose the Cisco CRS products, components, and languages to
implement.
of information. This information varies depending on the procedure you are
performing, and might include information about your Cisco Unified
Communications Manager installation and your LDAP server. You might also
need to choose the Cisco CRS products, components, and languages to
implement.
This chapter describes the information that you might need to provide when you
perform an installation, setup, or upgrade procedure. You might find it convenient
to collect this information before you begin such a procedure.
perform an installation, setup, or upgrade procedure. You might find it convenient
to collect this information before you begin such a procedure.
This chapter includes the following sections:
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