Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
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Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
Preface
Overview
Cisco Customer Response Solutions Installation Guide provides instructions and
related information for installing, upgrading, uninstalling, recovering, restoring,
and patching Cisco Customer Response Solutions (CRS) 6.0(1), and for
performing initial setup tasks.
related information for installing, upgrading, uninstalling, recovering, restoring,
and patching Cisco Customer Response Solutions (CRS) 6.0(1), and for
performing initial setup tasks.
Audience
This manual is intended for IP telephony system administrators. It assumes that
you have the network and telephony knowledge that is required to install and set
up the Cisco CRS software. It also assumes that you are familiar with the
Cisco Unified Cisco Unified Communications Manager and the LDAP
configurations at your site.
you have the network and telephony knowledge that is required to install and set
up the Cisco CRS software. It also assumes that you are familiar with the
Cisco Unified Cisco Unified Communications Manager and the LDAP
configurations at your site.