Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide

Cisco Unified CCX creates log files for every procedure that you perform with the 
Cisco Unified CCX Installer. These files include messages that the Cisco Unified 
CCX Installer generates. If necessary, you can provide the log files to your service 
provider for assistance with troubleshooting.

The following log files are stored in the Windows root directory on the server on 
which you perform a procedure:

CalInstall.log

CiscoUnifiedCCXMsiInstallLog.txt

CiscoUnifiedCCXMsdeInstallLog.txt

CiscoUnifiedCCXAutorun.log

UpdateTool.log

SQLInstallLog.txt

Windows 2003 Server with Service Pack 1 or higher is required 

to install product. Installation will now abort.

You are running the Cisco Unified CCX Installer on a server on 

which Windows 2003 Server with Service Pack 1 or higher is not installed.

Install the current version of the Cisco-provided 

Windows 2003 Server operating system and service pack. For more 
information, see the 

Cisco Security Agent is not disabled. Please disable CSA and 

proceed with the installation. Installation will now abort.

CSA not disabled.

Disable the CSA.