Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
Chapter 3 Installation Requirements, Prerequisites, and Related Procedures
Connecting a Server to the Network
3-6
Cisco Unified Contact Center Express Installation Guide, Release 7.0(1)
Connecting a Server to the Network
Before you install Cisco Unified CCX, ensure that you connect the server to the
network. Additionally, check the switch configuration and configure the link
speed of the server network interface card (NIC) as appropriate for the switch.
network. Additionally, check the switch configuration and configure the link
speed of the server network interface card (NIC) as appropriate for the switch.
By default, Cisco Unified CCX supports one NIC. The servers shown in Table 3-2
contain two NICs. If you connect one of these servers to the network, use the NIC
that is shown in the table. The operating system disables the other NIC.
contain two NICs. If you connect one of these servers to the network, use the NIC
that is shown in the table. The operating system disables the other NIC.
Note
Cisco Unified CCX does not support NIC teaming.
Verifying Hardware Settings and Connectivity
This section describes procedures that you should follow to verify hardware
settings and connectivity.
settings and connectivity.
Note
You should perform the procedures listed below after you install the
Cisco-provided operating system on the servers in the Cisco Unified CCX cluster.
Cisco-provided operating system on the servers in the Cisco Unified CCX cluster.
The procedures to verify hardware settings and connectivity are:
•
•
Table 3-2
Connecting Servers with Two NICs to the Network
Server Model
NIC Connection
Cisco MCS-7816
Use the NIC1 connector
Cisco MCS-7825
Use the NIC1 connector
Cisco MCS-7835 and
Cisco MCS-7845
Cisco MCS-7845
Use the NIC1 connector
IBM xSeries 330
Use the NIC1 connector