Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Quick Setup Guide
3-6
Getting Started with Cisco Unified Contact Center Express, Release 6.0(1)
Chapter 3 Unified CCX Architecture
Services by Technology
Services by Technology
The Cisco Advanced Services portfolio has been streamlined to make it easier for you to obtain the
support you need for Cisco Advanced Technologies. The new Cisco Advanced Services architecture
restructures and simplifies the Cisco Advanced Services portfolio. Advanced Services like Technical
Application Support, Network Application Integration Support and Network Optimization Support have
been repackaged as fixed deliverable, fixed price planning and design, and optimization services. Using
the Cisco Lifecycle Services approach, Cisco and its partners provide a broad portfolio of services that
address all aspects of deploying, operating, and optimizing your network to help increase business value
and return on investment.
support you need for Cisco Advanced Technologies. The new Cisco Advanced Services architecture
restructures and simplifies the Cisco Advanced Services portfolio. Advanced Services like Technical
Application Support, Network Application Integration Support and Network Optimization Support have
been repackaged as fixed deliverable, fixed price planning and design, and optimization services. Using
the Cisco Lifecycle Services approach, Cisco and its partners provide a broad portfolio of services that
address all aspects of deploying, operating, and optimizing your network to help increase business value
and return on investment.
category.