Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) User Guide

Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408

526-4000

800 553-NETS (6387)

Fax: 408

527-0883

Cisco CRS Historical Reports User
Guide, Release 6.0(1)

Cisco Unified Contact Center Express and Cisco Unified IP IVR
July 2007