Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Chapter 4 Generating Historical Reports
Saving and Loading Report Settings
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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Changing and Saving Report Settings
You can load a Report Settings file, make changes to any or all of the settings, and
save the changes in the original Report Settings file or in a new file.
save the changes in the original Report Settings file or in a new file.
To change report settings, follow these steps:
Procedure
Step 1
Load a Report Settings file as described in the
Step 2
Make changes to the report settings as needed.
Step 3
If you want to save the changes in the Report Settings file that is currently loaded,
choose File > Save.
choose File > Save.
If you want to save the changes in a new Report Settings file, choose File >
Save As. Enter the new file name in the Save As dialog box, and then click Save.
Save As. Enter the new file name in the Save As dialog box, and then click Save.
Note
If you load and make changes to a Report Settings file without saving the file, and
you then try to choose a new report type or exit Cisco Unified CCX Historical
Reports, the computer displays a dialog box asking if you first want to save the
changes that you made to the Report Settings file. Click Yes to save the changes
in the original Report Settings file or click No to continue without saving the
changes.
you then try to choose a new report type or exit Cisco Unified CCX Historical
Reports, the computer displays a dialog box asking if you first want to save the
changes that you made to the Report Settings file. Click Yes to save the changes
in the original Report Settings file or click No to continue without saving the
changes.
Sample Historical Reports
Some sample historical reports are located with the product documentation, under
the Design Guides section in the following web site:
the Design Guides section in the following web site: