Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

General settings for scheduled reports include:

Name of the report to schedule

Whether to include charts with the report

Whether to print the report or export it to a file

You can return the report settings you choose for a scheduled report to their 
default values at any time by clicking Reset in the Unified CCX Historical 
Reports main window.

If you have saved report settings in a Report Settings file, you can load the Report 
Settings file and use it as a basis for a scheduled report. See the 

 for information about saving and 

loading a Report Settings file.

If you have already made settings for a report in this Cisco Unified CCX 
Historical Reports session, any information that you entered in the general or 
detailed fields for that report appears in those areas when you schedule reports. In 
addition, if the report is set to occur once, date and time information that you 
entered when you set up the report appears in the Cisco Unified CCX Historical 
Reports Schedule menu. You can use the information that appears in the general 
and detailed fields and in the Schedule menu as a basis for your scheduled report, 
or you can click Reset to return the report settings to their default values.