Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Chapter 5 Scheduling Historical Reports
Detailed Settings for Scheduled Reports
5-10
Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
Detailed Settings for Scheduled Reports
When you use detailed report settings, you can cause scheduled reports to include
only specific information or to display information in a particular order. Detailed
report settings include a sorting method and a filter parameter.
only specific information or to display information in a particular order. Detailed
report settings include a sorting method and a filter parameter.
Detailed settings are optional. If you do not choose a detailed setting, the report
will contain all relevant information presented in a default order.
will contain all relevant information presented in a default order.
To specify a sorting method and a filter parameter for a scheduled report, follow
these steps:
these steps:
Procedure
Step 1
In the Cisco Unified CCX Historical Reports main window, click the Generate
and View Historical Reports radio button.
and View Historical Reports radio button.
Step 2
Click the Detailed tab.
Step 3
Choose detailed settings just as you do when you generate a report. See the
for complete instructions.
After choosing these settings, you must choose schedule settings before the
schedule will execute.
schedule will execute.
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