Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

The Called Number Summary Activity Report shows information about each 
number dialed by an inside or outside caller. This report includes information for 
calls to Unified CCX and Unified IP IVR applications and for calls to agents.

The Called Number Summary Activity Report can include these charts:

Custom Variable 8

Enter a whole string or a substring for which to search. Separate multiple strings 
with commas. When this filter parameter is specified, the report displays calls 
for which Custom Variable 8 contains the string or any of the substrings entered.

Custom Variable 9

Enter a whole string or a substring for which to search. Separate multiple strings 
with commas. When this filter parameter is specified, the report displays calls 
for which Custom Variable 9 contains the string or any of the substrings entered.

Custom Variable 10

Enter a whole string or a substring for which to search. Separate multiple strings 
with commas. When this filter parameter is specified, the report displays calls 
for which Custom Variable 10 contains the string or any of the substrings 
entered.

Any Custom 
Variable

Enter a whole string or a substring for which to search. Separate multiple strings 
with commas. When this filter parameter is specified, the report displays calls 
with any of the 10 custom variables containing the string or any of the substrings 
entered.

Total Calls by 
Called Number

Displays the total number of calls to each number, including calls to 
applications and calls to agents.

Average Call 
Duration by Called 
Number

Displays the average time that each call lasted for each number dialed.