Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
Preface
This book is Volume 2 of the Cisco CRS Scripting and Development Series. This
series provides information about how to use the Cisco Customer Response
Solutions (CRS) Editor to develop a wide variety of interactive scripts.
series provides information about how to use the Cisco Customer Response
Solutions (CRS) Editor to develop a wide variety of interactive scripts.
The Cisco CRS Scripting and Development Series contains three volumes:
•
Volume 1, Getting Started with Scripts, provides an overview of the Cisco
CRS and the CRS Editor web interface.
CRS and the CRS Editor web interface.
•
Volume 2, Editor Step Reference (this book), describes each individual step in
the CRS Editor palettes.
the CRS Editor palettes.
•
Volume 3, Expression Language Reference, provides details on the working
with the Cisco CRS Expression Framework.
with the Cisco CRS Expression Framework.
Note
Your Cisco CRS product might not contain all the steps described in this guide.
For a description of the steps contained in individual Cisco CRS products, see
For a description of the steps contained in individual Cisco CRS products, see
Audience
Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference
Guide, Release 6.0(1) is written for application script developers who use the
Cisco CRS Editor to create and modify scripts. This guide targets developers who
have the IP telephony knowledge required to create application scripts and who
Guide, Release 6.0(1) is written for application script developers who use the
Cisco CRS Editor to create and modify scripts. This guide targets developers who
have the IP telephony knowledge required to create application scripts and who