Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
Chapter 2 CRS Editor Palette Step Descriptions
Document Steps
Upload Document Step
Use the Upload Document step to add a document to the repository database.
Uploading a document makes it accessible to all the CRS servers in the cluster and
allows it to be backed up with all other repository data.
Uploading a document makes it accessible to all the CRS servers in the cluster and
allows it to be backed up with all other repository data.
Note
The Upload Document step will not work unless the user specified in the step is
an authenticated user. Use the Authenticate User step before the Upload
Document step to authenticate the user.
an authenticated user. Use the Authenticate User step before the Upload
Document step to authenticate the user.
Warning
Although the repository database is meant to hold documents used by
scripts, do not use the Upload Document functionality to store all types of
documents. There is no provision for a delete document operation from a
script. Also, the system will not behave properly if this step is over-utilized.
This means that this step has not been designed to be extensively used by all
calls coming into the system. Rather, the step is meant for updating
documents in the repository database from time to time.
scripts, do not use the Upload Document functionality to store all types of
documents. There is no provision for a delete document operation from a
script. Also, the system will not behave properly if this step is over-utilized.
This means that this step has not been designed to be extensively used by all
calls coming into the system. Rather, the step is meant for updating
documents in the repository database from time to time.
Figure 2-132
Upload Document Customizer Window