Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet

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Chapter 2      CRS Editor Palette Step Descriptions
General Steps
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
Figure 2-8
Decrement Customizer Window
To use the Decrement customizer window to decrease the chosen numeric 
variable by one, choose the desired variable from the Variable drop-down menu, 
and then click OK
Delay Step
Use the Delay step to pause the processing of a script for a specified number of 
seconds. 
Figure 2-9
Delay Customizer Window