Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Database Steps
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Field Selection tab (DB Read step)
Use the Field Selection tab of the DB Read customizer window to define the SQL
SELECT statement required to retrieve the data that you need from the specified
database.
SELECT statement required to retrieve the data that you need from the specified
database.
Figure 2-151
DB Read Customizer Window—Field Selection Tab