Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
2-31
Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
General Steps
Time of Day Step
Use the Time of Day step to cause the script to branch to different connection
branches depending on the current time of day.
branches depending on the current time of day.
Figure 2-20
Time of Day Customizer Window
Steps that you add following a specific output branch will execute if the Cisco
Unified CCX Engine clock indicates that the time of day matches the time
associated with that connection.
Unified CCX Engine clock indicates that the time of day matches the time
associated with that connection.
You associate each output branch with a specified range of time.
During run time, if the current time falls out of the configured time range, the
script follows the Rest output branch of the Time of Day step.
script follows the Rest output branch of the Time of Day step.
Note
When you debug this step on a remote workstation, the Cisco Unified CCX Editor
uses the time zone of the Cisco Unified CCX server where the script is being
debugged.
uses the time zone of the Cisco Unified CCX server where the script is being
debugged.