Cisco Cisco Unified Contact Center Management Portal 8.5 Installation Guide
Installation Guide for Cisco Unified Contact Center Management Portal Release 8.5(1)
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Figure 1: Unified CCMP software component layout for a single tier deployment.
Figure 2, below, describes the software installation layout for a dual tier deployment.
The web server and application server components reside on a separate server.
Optionally, a second side can be included for resilience.
The web server and application server components reside on a separate server.
Optionally, a second side can be included for resilience.
Figure 2: Unified CCMP software component layout for a dual tier deployment.
WEB & DATABASE SERVER
Web Server
Application Server
Data Import
Server
Database
Provisioning
Server
WEB & DATABASE SERVER
Web Server
Application Server
Data Import
Server
Database
Provisioning
Server
Side A
Side B (Optional)
WEB SERVER
Web Server
Application Server
DATABASE SERVER
Data Import
Server
Database
Provisioning
Server
WEB SERVER
Web Server
Application Server
DATABASE SERVER
Data Import
Server
Database
Provisioning
Server
Side A
Side B (Optional)