Cisco Cisco Unified Contact Center Management Portal 8.5(2) Installation Guide
Installation Guide for Cisco Unified Contact Center Management Portal 7.1(1)
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13. PLATFORM
UNINSTALLATION
This chapter details how to remove the Unified Contact Center
Management Portal platform components from the platform. The un-
installation procedure should be performed in the following order:
Management Portal platform components from the platform. The un-
installation procedure should be performed in the following order:
Uninstalling Provisioning Server Component
This process will remove the Provisioning Server component removing the
Unified Contact Center Management Portal connection for any remote
datasources. E.g. ICM, Call Manager.
Unified Contact Center Management Portal connection for any remote
datasources. E.g. ICM, Call Manager.
In your Windows desktop, click Start > Control Panel > Add or Remove
Programs. The Add/Remove Programs list is displayed.
Programs. The Add/Remove Programs list is displayed.
1. Select Management Portal: Provisioning Server.
2. Click the Remove option.
A dialog window is displayed asking you if you are sure that you wish to
remove the Management Portal: Provisioning Server.
remove the Management Portal: Provisioning Server.
1. Click Yes.
The Setup Status dialog window is displayed. The extent of the un-
installation progress is displayed on the progress bar.
installation progress is displayed on the progress bar.
Once completed, you will be prompted to re-start the system.
1. Click Yes to complete installation and restart the system.
Uninstallation of the Provisioning Server Component is complete.
Uninstalling Data Import Server Component
This process will remove the Data Import Server component. This will
remove the ability to import data from remote datasources e.g. ICM, Call
Manager to the Unified Contact Center Management Portal datamart.
remove the ability to import data from remote datasources e.g. ICM, Call
Manager to the Unified Contact Center Management Portal datamart.
In your Windows desktop, click Start > Control Panel > Add or Remove
Programs. The Add/Remove Programs list is displayed.
Programs. The Add/Remove Programs list is displayed.
1. Select Management Portal: Data Import Server.
2. Click the Remove option.