Cisco Cisco Customer Voice Portal 8.0(1)
Show system performance statistics.
show perf
Shows platform information.
show platform
Shows the current active sessions or calls.
show sessions
Shows information to help tech support in solving issues. This command is equivalent to
show all.
show all.
show tech-support
Note: When you issue the show tech-support command, the System CLI issues the other
show commands needed to provide all of the system information. During the process of
executing the other show commands, the System CLI passes component and sub-component
parameters to the show trace command, but does not include component and sub-component
parameters when it executes commands like show configuration and show log.
show commands needed to provide all of the system information. During the process of
executing the other show commands, the System CLI passes component and sub-component
parameters to the show trace command, but does not include component and sub-component
parameters when it executes commands like show configuration and show log.
Shows trace file information.
show trace
Shows Unified CVP component version information.
show version
Details for Specific Options
This section provides detailed information of certain options that require additional explanations.
Results of the match Option when Information is Sent to a Directory Instead of a File
You can use the match option with the show trace and the show log commands to send selected
output to a directory. This option enables you to specify text that the CLI should match when
examining data in text files. The output is then limited to log information that matches the
specified criteria. However, because the system cannot perform a text match to include or
exclude information in binary files such as .zip files, these files are included in your show
command execution, since they may contain pertinent information.
output to a directory. This option enables you to specify text that the CLI should match when
examining data in text files. The output is then limited to log information that matches the
specified criteria. However, because the system cannot perform a text match to include or
exclude information in binary files such as .zip files, these files are included in your show
command execution, since they may contain pertinent information.
If you send the output of the match selection process to a file instead of a directory, the output
only includes the actual text the CLI command would return to the screen.
only includes the actual text the CLI command would return to the screen.
Comparison of the component Option with the dtcomponent Option
The component option is used to limit the output of a command to the results from specific
system components.
system components.
Using the command show trace component ucm:CallManager and the system components
shown in the following list, you would receive information as indicated in the list.
shown in the following list, you would receive information as indicated in the list.
•
Unified CVP Call Server: No Information Returned
•
Unified Call Manager: Information Returned
•
Unified CM Tomcat Server: No Information Returned
The command show trace component ucm:CallManager would only return information from
the Call Manager.
the Call Manager.
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 4: Using Cisco Serviceability Tools
Unified System CLI