Cisco Cisco Customer Voice Portal 8.0(1)

The time the system started collecting statistics for the current interval.

Start Time

The amount of time that has elapsed since the start time in the current
interval.

Duration Elapsed

The interval at which statistics are collected. The default value is 30
minutes.

Interval Duration

The total number of reporting events received from the VoiceXML Service
during this interval. For each reporting event received from the VoiceXML
Service, this metric will be increased by one.

VXML Events Received

The total number of reporting events received from the SIP Service during
this interval. For each reporting event received from the SIP Service, this
metric will be increased by one.

SIP Events Received

The total number of reporting events received from the IVR service in
the interval. For each reporting event received from the IVR service, this
metric will be increased by one.

IVR Events Received

The total number of writes to the database made by the Reporting server
during the interval. For each write to the database by the Reporting server,
this metric will be increased by one.

Database Writes

The time the service started collecting statistics.

Start Time

The amount of time that has elapsed since the service start time.

Duration Elapsed

The total number of reporting events received from the VoiceXML Service
since the service started. For each reporting event received from the
VoiceXML Service, this metric will be increased by one.

VXML Events Received

The total number of reporting events received from the SIP Service since
the service started. For each reporting event received from the SIP Service,
this metric will be increased by one.

SIP Events Received

The total number of reporting events received from the IVR Service since
the service started. For each reporting event received from the IVR Service,
this metric will be increased by one.

IVR Events Received

The total number of writes to the database made by the Reporting server
during since startup. For each write to the database by the Reporting
server, this metric will be increased by one.

Database Writes

SNMP Alerts for Cisco Unified Presence Server (CUP Server)

Cisco Unified Presence Server (CUP Server) stores alarm definitions and actions in a structured
query language (SQL) server database. The system administrator can search the database for
definitions of all the alarms. The definitions include the alarm name, description, explanation,
recommended action, severity, parameters, and monitors. This information aids the administrator
in troubleshooting problems that Cisco Unified Presence Server encounters.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)