Cisco Cisco Customer Voice Portal 8.0(1)
Note: You can track alerts for the CUP Server using the Real Time Monitoring Tool (RTMT),
which is also used with Unified CM 5.0 alerts.
which is also used with Unified CM 5.0 alerts.
See Also
Refer to
(http://
www.cisco.com/en/US/products/ps6837/prod_maintenance_guides_list.html) for a description
of the alarm categories.
of the alarm categories.
Unified CVP SNMP-Raise/Clear Mappings
The following log messages have been defined as SNMP-enabled by default. Administrators
can define a unique alarm within their SNMP management station for all SNMP Raise events
emitted by a system. These alarms are usually cleared automatically using one or more
corresponding SNMP Clear events when the condition is resolved. The tables below list a
mapping of Unified CVP SNMP Raise events with their corresponding SNMP Clears.
can define a unique alarm within their SNMP management station for all SNMP Raise events
emitted by a system. These alarms are usually cleared automatically using one or more
corresponding SNMP Clear events when the condition is resolved. The tables below list a
mapping of Unified CVP SNMP Raise events with their corresponding SNMP Clears.
Note: Raises are listed first, with their corresponding clears below them.
Table 30: Messaging Layer
Event Name
Clear ID
Raise ID
ADAPTER_INITIALIZATION_FAILURE
7
ADAPTER_INITIALIZATION_SUCCESS
8
PLUGIN_INITIALIZATION_FAILURE
9
PLUGIN_INITIALIZATION_SUCCESS
10
SEND_QUEUE_THRESHOLD_REACHED
15
SEND_QUEUE_SIZE_CLEAR
20
Table 31: Infrastructure
Event Name
Clear ID
Raise ID
LICENSING
9005
[AUDIT] "The system has started up."
1003
PORT_THRESHOLD
9007
PORT_THRESHOLD
9008
SHUTDOWN
9014
[AUDIT] "The system has started up."
1003
[AUDIT] "The system has completely shutdown."
1004
SERVER_SETUP - "CCBUSNMPAgent Server setup failed
because XXX"
3
9016
SERVER_SETUP - "CCBUSNMPAgent Server setup on port
YYY"
YYY"
9015
3)
Where XXX must match in both messages
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 7: Configuring Unified CVP Logging and Event Notifications
Unified CVP SNMP-Raise/Clear Mappings