Cisco Cisco Customer Voice Portal 8.0(1)

Provides instructions on how to configure Unified ICME to differentiate the VRUs.

•

Hot Standby Router Protocol (HSRP) is not the only method of Gatekeeper redundancy.
Instead, use Gatekeeper Clustering and Alternate Gatekeeper configuration on Unified CVP.
This is the preferred method of Gatekeeper redundancy.

•

SIP Proxy Redundancy

for details.

Cisco Unified CVP Operations Console

The Unified CVP Operations Console enables you to centrally operate, administer, maintain,
and provision your Unified CVP solution. The Operations Console is a web-based tool that
provides the capability to administer and monitor your Unified CVP components remotely.

For Unified CVP release 8.0(1) there is a separate guide for the Operations Console. Refer to

 (http://www.cisco.com/en/US/products/sw/

custcosw/ps1006/products_installation_and_configuration_guides_list.html).

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)