Cisco Cisco Customer Voice Portal 8.0(1)

content ASRTTS

  add service asrtts1

  add service asrtts2

  primarySorryServer asrtts3

  protocol tcp

  port 554

  vip address 10.1.1.12

  active

!************** GROUP *****************

group mediaservers

  add destination service mediaserver1

  add destination service mediaserver2

  add destination service mediaserver3

  vip address 10.1.1.4

  active

group appservers

  add destination service mediaserver1

  add destination service mediaserver2

  add destination service mediaserver3

  vip address 10.1.1.8

  active

group asrtts

  add destination service mediaserver1

  add destination service mediaserver2

  add destination service mediaserver3

  vip address 10.1.1.12

  active

Gateway Configuration for Failover

In a failure scenario, where connectivity is lost between the IOS gateway and CVP, for quicker
redirect of new incoming calls and quicker cleanup of existing calls, the following settings are
required under the sip-ua section on the IOS gateway configuration:

sip-ua 

    retry invite 2

    retry bye 2

Without these settings, the outbound legs to CVP for the terminated calls could stick around up
to 60 seconds. These calls will continue to consume memory along with new incoming calls
which could lead to a gateway crash due to gateway running out of memory.

Note: As of CVP 8.x, these settings are included in the standard CVP IOS gateway templates.

Configuring a Content Services Switch (CSS)

A Content Services Switch (CSS) provides load-balancing services for servers. You can add a
CSS to the Operations Console. Once added, you can add a CSS to a device pool and execute

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)