Cisco Cisco Customer Voice Portal 8.0(1)

Configuring a Media Server

A Media Server administers the media files that contain messages and prompts callers hear.
You can add a pre-configured media server to the Operations Console. Once added, you can
add a media server to one or more device pools.

The media server is a simple web server with the sole purpose within Unified CVP is to store
and serve 

 files to the VoiceXML gateway, as required in order to render VoiceXML

pages. As with ASR/TTS Servers, media servers can be deployed alone, as a redundant pair, or
with a Content Services Switch in a farm. The VoiceXML gateway caches the 

 files it

retrieves from the media server. In most deployments, the media server encounters extremely
low traffic from Unified CVP.

The Operations Console online help topic Managing Devices > Configuring a Media Server
provides details for performing the following tasks:

•

Adding a Media Server

Collect the IP address from the media server before adding it to the Operations Console.

•

Editing a Media Server Configuration

•

Deleting a Media Server

•

Adding and Removing a Media Servers from a Device Pool

•

Finding a Media Server

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)