Cisco Cisco Unified Customer Voice Portal 11.0(1)

Window header fields:

•

Logged in as - Link to the user account for the user who is currently logged in.

•

 - The name of the user who is currently logged in.

•

•

About - Displays the Welcome window.

My Account

The My Account screen displays the settings for the account of the user who is currently logged
in.

You can view the device pools and user groups to which you are assigned.

Getting Acquainted with the Operations Console Menu Options

Use the Operations Console menu options to configure Unified CVP components and users.

Note:  Selecting an item from the menu bar launches the respective page.

View the status of the Cisco Unified Customer
Voice Portal environment in a network control

Control Center

System

center. View the status and statistics by Device
Type or Device Pools, logical groups of devices in
the Cisco Unified Customer Voice Portal solution.
Initiate Start, Shutdown, or Graceful Shutdown
actions on devices in the control center.

Create, modify, and delete device pool names and
descriptions for logical groups of devices (for

Device Pool

example, all devices located in a geographical
region).

Import a previously-saved Operations Console
Server configuration file and apply it to the current
system.

Import System Configuration

Save and export all configuration information for
the Operations Console Server to a single file on
your local computer.

Export System Configuration

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)